Welcome to PDF Reader (including 17PDF Reader) developed and operated by Changsha Kdan Software Ltd. (hereinafter referred to as " we ")!
This Policy applies to all products and services we provide to you through our website (https://17pdf.com) and all terminals in the Android version (PDF Reader & 17PDF Reader); If a separate policy is set for a product and/or service, that separate policy takes precedence.
We have set up a special personal information protection team. If you have any questions, comments or suggestions about this policy, please join our QQ customer service group: 188917181, and consult our online customer service. We will handle your problem within 15 working days.
- How we collect and use your personal information
- How we deal with cookies and other technologies
- How we share, transfer and publicly disclose your personal information
- How we protect and save your personal information
- Your rights
- How we handle the personal information of minors
- How we update this privacy policy
- How to contact us
We understand the importance of personal information to you. We will, in accordance with the provisions of laws and regulations, do our best to keep your personal information safe and reliable. We are committed to protecting your personal information, and adhering to the following principles: accountability, clarity of purpose, opt-in consent, minimum necessary, ensuring security, subject participation and openness & transparency. At the same time, we promise that we will take appropriate security measures to protect your personal information in accordance with the industry's mature security standards.
We make this Privacy Policy with the hope that you must carefully read and fully understand this Privacy Policy before you use any part or all of our website, products and services.
The following will help you learn more about how we collect, use, save, transmit, disclose and protect personal information; and make you understand how to access, correct, delete, and authorize personal information. Please pay special attention to the important contents about your personal information in bold form.
I. How we collect and use your personal Information
We collect and use your personal information in compliance with applicable legal requirements and relevant industry standards for the following purposes as described in this Privacy Policy. We will hold all of the following information in accordance with the law or for as long as necessary to achieve the purpose for which the specific information is intended:
Collect and use your personal information based on core business functions
Some information needs to be provided for the use of special functions. If you choose to use our corresponding business functions, you need to provide us with or allow us to collect necessary information including:
1.1 Register/Login an account: If you need to register/login an account, you need to provide your email address, password and mobile phone number to complete the account registration/login. (You can log in using your mobile phone number/email address - Email login does not require third-party authorization)
1.2 Authorize login/registration with a third-party account: Third-party accounts including WeChat account and QQ account can be used to authorize login/registration of our software. In order to use this third-party account to log in/register and use our software, you need to provide your third-party account/nickname, account password, and upload your third-party account profile photo. The aforementioned third-party account is provided by other parties other than us. When you register a third-party account, you need to comply with the relevant requirements of the account provider (for example, if the account you authorize to log in and use our online services is QQ, the account provider is Tencent, and so on). The collection, use, sharing and transfer of your personal information (including personal sensitive information) by the third-party account provider shall be subject to the privacy policy of the third-party account provider. If you authorize a third-party account to log in/register and use our online services, you shall be deemed to have agreed to the privacy policy of the third-party account provider and to collect, use, process, share and transfer your personal information (including personal sensitive information) in accordance with its privacy policy.
1.3 Payment: When you place an order to purchase any of our products or services, you may use the payment services provided by the third-party payment institutions (Alipay/WeChat Pay, hereinafter referred to as the "Payment Institutions") that cooperate with us. We need to provide your transaction order, transaction amount, transaction content, subscribing time, payment method and payment account information to the payment institution to confirm your payment order and complete the payment.
1.4 Ensure security and optimize services: To improve system security and optimize services when you use our products and services, we will collect your equipment information and log information. Equipment information including equipment model, brand, equipment manufacturers, MAC address, device identifier (IMEI/MEID/AndroidID/IMSI/OAID), equipment serial number, sensor information (such as acceleration sensor, magnetic sensor, pressure sensor, gyroscope), running application. This information is used to determine your account risk and find features that need to be optimized. Equipment information may be expressed as "phone information" in the mobile terminal, which does not mean that the App will collect the communication content or the privacy information you actively enter. Log information refers to the service logs generated when you use the service.
Special Note: Equipment information and log information is also used to prevent cheating and determine whether the account is in a secure environment. Some of the information may also be used for advertising. Most mobile phone systems support changing the device identifier. For details, see the device or vendor description.
Four types of personal information in total
Collect and use your personal information indirectly
We may collect the account information (profile photo, nickname) authorized to share from the third-party account provider, and bind your third-party account to our account after you agree to this Privacy Policy, so that you can directly login and use our services through the third-party account.
Permission
When you use our products, we may apply for the following permissions related to personal information. We will not enable these permissions by default. We can only collect your information through these permissions if you actively confirm to enable them.
Permissions applied by PDF Reader (17PDF Reader):
3.1 Storage Permission: When you first start PDF Reader (17PDF Reader), the software will grant you storage permissions to read, edit, and save documents. If you choose not to enable this permission, you will not be able to read, edit, or save documents in the external storage.
3.2 Phone Permission: When you first start PDF Reader (17PDF Reader), the software will apply for permission to read phone state and identification code for network connection and update. If you choose not to enable this permission, you may not be able to update our products.
3.3 Camera Permission: When you first start PDF Reader (17PDF Reader), the software will grant you this permission to help you scan documents, upload and modify profile photos, make images or stamp annotations. If you choose not to enable this permission, you will not be able to use the camera functions.
3.4 Contacts Permission: When you first start PDF Reader (17PDF Reader), the software will apply for this permission for SMS registration. If you choose not to enable this permission, you will not be able to use SMS registration.
3.5 Read list of Installed Applications Permission: When you first start PDF Reader (17PDF Reader), the software will grant you this permission to open PDF files from third-party applications to our software and to share files. If you choose not to enable this permission, you will not be able to use the specific functions described.
3.6 Modify System Setting Permission: When you first start PDF Reader (17PDF Reader), the software will grant you this permission to transfer files over Wi-Fi. If you do not enable this permission, you cannot transfer files over Wi-Fi.
Six kinds of permissions in total. We will not be able to provide the specific function if you don’t authorize it. In addition to the above permissions, you can choose whether to grant us other permissions.
Automatic Launch and Secondary Launch Service
4.1 MI Push SDK has the service of automatic launch. To ensure that the application can normally receive the messages pushed by the app when it is closed or running it in the background process, the app will probably wake up the automatic launch or secondary launch service by status broadcasting of the system, which is necessary for application work. The application using the service is to ensure the stability of the push channels, which usually aims to push notifications to Android devices timely. In view of the fact that the MI Push SDK accesses the application in an integrated manner, the system will first wake up the service of MI Push SDK by broadcasting, and then the application will also start automatically. This behavior is necessary to ensure the notifications-pushing function works.
4.2 To ensure that the application can normally receive the messages pushed by the app when it is closed or running it in the background process, the app will probably wake up the automatic launch or secondary launch service by status broadcasting of the system, which is necessary for application work.
Exceptions with consent
To be fully aware that we do not need your consent to process personal information in the following circumstances:
5.1 Related to the performance of obligations under laws and regulations;
5.2 Related to national security and national defense security;
5.3 Related to public security, public health or major public interests;
5.4 Related to criminal investigation, prosecution, trial and execution of judgment;
5.5 Related to the protection of the life, property and other major lawful rights and interests of an individual or other individuals;
5.6 Related to the disclosure to the public by individuals themselves;
5.7 Related to sign and perform the contract according to personal requirements;
5.8 Related to the collection of personal information from legally publicly disclosed information, such as legal news reports, government information disclosure;
5.9 Related to the contents necessary to maintain the safe and stable operation of the provided products or services, such as finding and disposing of the faults of the products or services;
5.10 Other circumstances stipulated by laws and administrative regulations.
If you know, acknowledge, share or transfer personal information that has been de-labeled, and ensure that the data receiver cannot recover and re-identify the subject of personal information, it is not an act of external sharing, transfer or public disclosure of personal information. In addition, the storage and processing of such data will be done without notice to you. Meanwhile, according to relevant laws and regulations, it is not necessary to notify you or obtain your consent to process anonymous information.
The content, source and way we collect your personal information may vary depending on the products you use (including but not limited to different products, different language versions of the same product, etc.) or our services.
II. How we deal with cookies and other technologies
1. Cookie: When you use our services, we will store a small data file named Cookie on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. We use this information to determine whether a registered user has logged in to improve service, product quality and optimize user experience. If you do not want personal information to be stored in cookies, you can configure the browser to disable the Cookie function.
2. Do Not Track: We do not use cookies for any purpose other than those stated in this Privacy Policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your device, and many web browsers have a Do Not Track feature that issues Do Not Track requests to websites. The major Internet standards bodies don't have policies governing how sites should respond to such requests. But if your browser has Do Not Track enabled, we all respect your choice.
The following links provide instructions on how to control cookies in all major browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en;
IE: https://support.microsoft.com/en-us/help/260971/description-of-cookies;
Safari(Desktop version): https://support.apple.com/kb/PH5042?locale=en_US;
Safari(Mobile version): https://support.apple.com/en-us/HT201265;
Opera: https://www.opera.com/zh-cn/help。
If you are using another browser, please refer to the guide provided by the browser manufacturer.
Please be aware that if you refuse to use or remove existing tracking technology, you will need to personally change the user settings at each visit, and we may not be able to provide you with a better user experience and some services may not function properly.
III. How we share, transfer and publicly disclose your personal information
1. Share
We will not share your personal information with any other companies, organizations or individuals, except in the following cases:
1.1 Share with express consent: After obtaining your express consent, we may share your personal information with third parties. Please refer to The Third-Party SDK List for details about the types and purposes of personal information collected by our partners (Third-party SDKs).
1.2 We may share your personal information with relevant third parties as required by laws and regulations, mandatory government requests or judicial rulings.
1.3 Share within us: In order to improve the products and services we offer to you, your personal information may be shared within us for product authentication, customer service and security prevention. We will only share necessary personal information internally. If we want to change the purpose of processing personal information, we will ask for your authorization again.
1.4 Share with partners:
- We may share consolidated statistics with partners, trusted affiliates or advertisers to optimize our products and services, and these statistics will not be linked to any user's personal information.
- If you participate in the sweepstakes, contest or similar promotions through our website or email newsletter, you as the recipient, your information (name, telephone number (including phone number), address) will be provided to delivery service or related suppliers.
If you do not wish to share your personal information with any of the above sharers, please contact us at https://17pdf.com/.
2. Transfer
We will not transfer your personal information to any other company, organization or individual, except for the following circumstances:
2.1 Transfer with express consent: After obtaining your express consent, we will transfer your personal information to other parties;
2.2 Satisfy the requirements of laws and regulations, legal procedures or mandatory government requirements or judicial rulings;
2.3 In the case of merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to continue to be bound by this Privacy Policy; otherwise, we will require the company or organization to seek authorization from you again.
3. Disclose publicly
We will only publicly disclose your personal information under the following circumstances:
3.1 Get your express consent;
3.2 Your mobile phone number or account login name will be shown in the announcement of the relevant winning list with desensitization;
3.3 If we receive a complaint or report from a third party against you, we have the right to disclose your necessary information (registered name, identification, contact person, contact phone number) to the complaining party, and urge you to negotiate with the complaining party, so as to solve the complaint and dispute in time and protect the legitimate rights and interests of all parties.
3.4 Disclosure based on laws to satisfy the requirements of laws and regulations, legal procedures or mandatory government requirements or judicial rulings: We may publicly disclose your personal information when required by law, legal procedures, litigation or government authorities.
IV. How we protect and save your personal information
1. We will work hard to use industry-standard security protection measures to protect your personal information, and prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period required to achieve the purpose stated in the privacy policy, unless it is necessary to extend the retention period or is permitted by law.
2. Since the Internet is not an absolutely secure environment, and emails, instant communications, and online communication with other third parties may not be encrypted, we strongly recommend that you do not send personal information through such methods. At the same time, when registering to use our products, please pay attention to the use of complex passwords to help us ensure the security of your account.
3. In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, what you can do to independently prevent and reduce risks and some suggestions and remedies for you. We will also inform you of the relevant information of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will adopt a reasonable and effective way to issue an announcement.
At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
V. Your rights
In accordance with relevant domestic laws, regulations, and standards, as well as common practices in other countries and regions, we guarantee that you exercise the following rights with respect to your personal information:
1. Access to your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you want to exercise the right of access, you can do it yourself in the following ways:
1.1 You can query your mobile/email account or WeChat/QQ profile photos, and your nickname through the path "Me-Profile Photo";
1.2 You can check the binding status of your mobile phone/QQ/WeChat through the path: "Me-Manage Accounts", as well as the bound mobile phone number and WeChat or QQ nickname;
1.3 You can check your membership purchase status through the path: "Me - Member Center". If "Subscribe now" is displayed, you are a non-member; if "Re-subscribe now" is displayed, you are a member.
As long as we do not need to invest too much, we will provide you with other personal information generated during your use of our products or services. If you want to know more, or cannot access the personal information through the above-mentioned path, you can join our QQ customer service group (188917181) to contact us, we will respond to your access request within 15 working days.
2. Correct your personal information
When you find that there is something wrong with the personal information we process, you have the right to request us to make corrections. You can apply for correction through the methods listed in "1. Access to your personal information".
If you are unable to correct the personal information through the above path, you can join our QQ customer service group (188917181) and contact us, and we will respond to your correction request within 15 working days.
3. Delete your personal information
In the following situations, you can ask us to delete personal information:
3.1 If our handling of personal information violates laws and regulations;
3.2 If we collect and use your personal information without your consent;
3.3 If our handling of personal information violates our agreement with you;
3.4 If you no longer use our products or services, or you log out of your account;
3.5 If we no longer provide you with products or services.
When you delete information from our service, we may not delete the corresponding information in the backup system immediately, but we will delete the information when the backup is updated.
4. Change your authorization
Each business function requires some basic personal information to be completed. For the collection and use of additional personal information, you can give or withdraw your authorization at any time.
You can modify the settings of your hardware devices, and withdraw the authorization of storage, camera, phone, and contacts permissions;
After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
5. Cancel your accounts
You can cancel the previously registered account at any time. You can do it in the following ways:
Open PDF Reader / 17PDF Reader - click "Me"- "Manage Accounts"-"Cancel Your Account";
If you failed to cancel your account, please add customer service QQ group: 188917181 to contact us;
Service time: Monday to Friday from 9 am to 18 pm;
The cancellation of the account shall be submitted to us by the user. Upon completion of the cancellation, we will terminate the service for the account.
Special note: Account cancellation is an unrecoverable operation. After account cancellation, all information in the account will not be retained, and the relevant rights and interests like conversion credits / members will not be restored. Any loss caused by account cancellation shall be borne by the user. After you cancel your account, we will stop providing products or services to you and delete your personal information at your request, except as otherwise provided by laws and regulations..
6. Automatic decision mechanism
In some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you can contact us through the methods provided at the end of this privacy policy, ask us to explain, and refuse us to make decisions only through automated decision-making.
7. Respond to your above request
To ensure security, if you make a request to us in accordance with this privacy policy, we will first verify your personal information subject identity, and then process your request.
We will give feedback within fifteen working days or within the time stipulated by laws and regulations. If you have any questions, you can contact us through the methods provided at the end of this privacy policy.
For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed a reasonable limit, we will charge a certain cost. We may reject requests that are unreasonably repeated, require excessive technical means (for example, the need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very unrealistic.
In the following situations, we will not be able to respond to your request:
- Relevant to the fulfillment of obligations stipulated by laws and regulations by personal information controllers;
- Directly related to national security and national defense security;
- Directly related to public safety, public health, and major public interests;
- Directly related to criminal investigation, prosecution, trial, and execution of judgments;
- The personal information controller has sufficient evidence to show that the personal information subject has subjective malice or abuse of rights;
- In order to protect the life, property and other major legal rights of the personal information subject or other individuals with difficulties to obtain the consent of the person;
- Responding to the request will cause serious damage to the legal rights and interests of the personal information subject or other individuals or organizations;
- Involving trade secrets.
VI. How we handle the personal information of minors
For children under the age of 14 and minors over the age of 14, before using our products, websites and services and creating their own personal information subject account, they should first obtain the consent of their parents or guardians.
It is recommended that your parents or guardians should read this privacy policy carefully. And you should use our products, websites and services under the guidance of your parents or guardians. Once you download, install, use our products in any way, log in, register, use any part or all of our website and services, it means that your parent or guardian agrees to your use of our products, websites and services and agrees to this privacy policy. Thus, we are allowed to collect, use, store, and share your personal information in accordance with this privacy policy.
For the collection of children's personal information with parental consent, we will only use or publicly disclose this information when permitted by law, the parent or guardian's express consent, or is necessary to protect the child.
If we find that we have collected children’s personal information without obtaining verifiable parental consent at first, we will try to delete the relevant data as soon as possible.
VII. How we update this privacy policy
Our privacy policy may change.
Without your express consent, we will not reduce your rights in accordance with this privacy policy. We will post any changes to this policy on this page.
For major changes, we will also provide more significant notices. The major changes referred to in this privacy policy include but are not limited to:
- Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used;
- Significant changes have taken place in our ownership structure and organizational structure. Owner changes caused by business adjustments, bankruptcy mergers, etc;
- Changes in the main objects of personal information sharing, transfer or public disclosure;
- Your right to participate in the processing of personal information and how to exercise it has undergone major changes;
- When our responsible department for handling personal information security, contact information and complaint channels change;
- When the personal information security impact assessment report shows that there is a high risk.
If you do not agree to the revised privacy policy, you have the right and should stop using our services immediately.
VIII. How to contact us
We have set up a dedicated personal information protection team and person in charge. If you have any questions, comments or suggestions about this privacy policy, you can join our QQ customer service group: 188917181 to contact us.
We will review the issues involved as soon as possible and give feedback within 15 working days or within the time stipulated by law.
Appendix: Definition
- Personal information: various information related to an identified or identifiable natural person recorded electronically or by other means, including but not limited to the natural person’s name, date of birth, ID number, personal biometric information, address and telephone number. What’s more, it does not include anonymized information.
- Personal sensitive information: Once leaked or illegally used, personal sensitive information is likely to cause the personal dignity of a natural person to be infringed or personal and property safety to be compromised, including biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts and other information, as well as the personal information of minors under the age of fourteen. For example, personal sensitive information includes ID number, personal biometric information, bank account number, communication content, health and physiological information, etc.
- Children: Refers to minors under the age of fourteen.
- Cookie: A cookie is a small file containing a character string, which is sent and stored in your computer, mobile device or other device (usually encrypted) when you log in and use a website or other network content.
- De-identification: The process of processing personal information to make it impossible to identify a specific natural person without the help of additional information.
The Third-Party SDK List
In order to ensure the realization of product functions (login and payment with third-party accounts) and the safe & stable operation, our products may include software development kits (SDK) provided by third parties.
The collection and processing of information by third-party SDKs abides by their own privacy policies. In order to ensure the security of your information, we recommend that you should review their privacy policies before using any third-party SDK services. To protect your legitimate rights and interests, if you find that these SDKs or other similar applications are at risk, it is recommended that you should immediately terminate the relevant operations and get in touch with us in time.
This list is applicable to all products and services that we provide through our website (https://17pdf.com/) and all terminals of the Android version (PDF Reader & 17PDF Reader); If a separate list is set for a certain product and/or service, the separate list applies first.
The following is the specific information of the third-party SDK:
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
- Device information: (manufacturer, model, device type, OS version, system time zone, system language, country, device time zone,etc.);
- Device identifier: (IMEI, AndroidID, OAID, IMSI, GAID, MEID, IDFV, IDFA, device serial number, build_serial,etc.);
- Application information: (app package name, version number, version name,etc.);
- Network information: (MVNO, IP address, WLAN access point (e.g. SSID, BSSID), network access method);
- Others: location information, network device hardware address (MAC address), service log, screen resolution, application list information, running process information, read external memory card, write External memory card, available storage space
Note: Commonly applicable to PDF Reader and 17PDF Reader
- Device identifier: OAID, IMEI, Android ID;
- Network information: connected WIFI, Mac address and more;
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17PDF Reader
Note: Commonly applicable to PDF Reader and 17 PDF Reader